Avalon Consulting
  • DC, USA
  • Salary
  • Full Time

Besides being a great place to work, Avalon offers a rich benefit plan, including employer-paid health and dental insurance, paid vacation and sick leave, employer-paid life and disability insurance, access to flexible spending plans and a 401(k) plan.


Avalon Consulting a full-service fundraising consulting agency, named one of Washington Business Journal's "Best Workplaces in Greater Washington for 2019" is growing! 

We're seeking a Vice President of Client Services who is experienced in direct mail fundraising, with superior program strategy expertise and proven data literacy to oversee several client accounts and direct high-quality, multi-channel client fundraising campaigns from concept development through final reporting. 

This will be an exceptional opportunity for a dynamic and engaging leader with a passion for progressive nonprofits, to guide a talented team of fundraising professionals and develop strong, positive relationships with clients who care about the world we make and how we make it. 

What You Will Do

  • Lead customer service and strategy for several client accounts, including overseeing campaign development and management, driving creative development, creating budgets and interpreting analysis for direct mail, telemarketing and digital fundraising campaigns.
  • Lead, mentor and supervise staff by engaging staff in on-going professional development, industry trends and multi-channel fundraising understanding, delegation skills, and encouraging staff growth by providing effective, ongoing development and performance feedback.
  • Participate in Avalon's business development efforts by representing us at professional conferences, events, networking within our industry, participating in proposal development and presenting to prospective clients.

What We Need

  • A Bachelor's degree in Marketing or a related field
  • 10+ years of direct marketing fundraising experience, including consulting agency experience and/or large nonprofit direct marketing program management experience
  • Superior program strategy expertise across all channels including direct mail, telemarketing, and digital fundraising
  • Proven data literacy skills and experience including creating multi-channel program budgets and interpreting program, campaign, and donor-level key metrics
  • A desire to provide exceptional service to our clients
  • The ability to be a dynamic, engaging manager and mentor who knows how to inspire the best in their team
  • Experience effectively managing multiple projects and deadlines
  • Superb written and oral communications skills
  • A passion for advocacy and enthusiasm for our clients and their missions
  • Expertise in the Microsoft Office programs (Excel, Word, Outlook, PowerPoint)

In addition, our most successful team members exhibit the following:

  • Enjoyment of collaborative, fast-paced environments
  • Execution of responsibilities with minimal oversight
  • Critical thinking and troubleshooting
  • Consideration of strategic objectives alongside immediate concerns
  • Outstanding communications, including both listening and persuasion
  • Consistent professionalism and respectful communication
  • Eagerness for learning and professional development
  • A shared passion of our values including Respect, Collaboration, Meaningful Work and Work-Life Balance

Why You Will Love Us

Avalon one of Washington, DC's most well-regarded, cutting-edge, fundraising consulting agencies is a terrific place to work. We have created award-winning, successful multi-channel marketing and fundraising campaigns for nonprofit and political clients since 1997.  We love our work, and it shows in our high staff retention rate, our industry accolades, and our happy clients.

We have created a culture unlike any other agency. We're strategic, analytical, creative, innovative, collaborative, and most of all: passionate about our work. Because every single day, we get to make the world a better place by helping our clients raise millions of dollars to fulfill their inspiring missions cultural, environmental, social, political, charitable.

We work hard, but we also strive for a healthy work/home balance for our entire team collaborating with each staff member to outline reasonable expectations and responsibilities, with a work plan for getting them done.

Besides being a great place to work, Avalon offers a rich benefit plan, including employer-paid health and dental insurance, paid vacation and sick leave, employer-paid life and disability insurance, access to flexible spending plans and a 401(k) plan.

If you have the qualifications above, we would love to meet you.  For consideration, please submit your resume, cover letter, and salary requirements.

NOTE:  Phone calls and emails to staff regarding this job posting are not accepted.

 Please visit our website at www.avalonconsulting.net.

 EOE

Avalon Consulting
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